These Terms of Service ("Terms") govern your access to and use of the website and IPTV streaming subscription service (the "Service") provided by Optimedia ("we," "us," or "our"). By creating an account, purchasing a subscription, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

1. Eligibility and Accounts

You must be at least the age of majority in your jurisdiction to use the Service. You agree to provide accurate account information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account and must notify us promptly of any unauthorized use.

2. Subscriptions, Billing, and Renewals

The Service is offered on a subscription basis. Prices, plan features, and billing cycles are shown at the time of purchase. Unless stated otherwise, subscriptions are charged in advance for the selected period. You authorize us and our payment processors to charge the applicable fees to your chosen payment method. It is your responsibility to keep your payment and contact information current.

3. Cancellation and Refunds

You may cancel your subscription at any time; cancellation stops future renewals and takes effect at the end of your current billing period. Except where required by law or as set out in our Refund and Cancellation Policy, fees already paid are generally non-refundable, as the Service and any associated activation costs are provided immediately upon purchase. If you believe you were charged in error, contact us and we will review your request in good faith.

4. Acceptable Use

You agree to use the Service lawfully and only for your personal, non-commercial use. You must not:

• Resell, redistribute, sublicense, or share the Service or your account beyond the number of simultaneous connections permitted by your plan;
• Use the Service in violation of any applicable law or third-party rights;
• Attempt to circumvent, disable, or interfere with security, access controls, or usage limits;
• Reverse engineer, scrape, or attempt to gain unauthorized access to our systems; or
• Use the Service to distribute malware or engage in fraudulent or abusive activity.

Violation of this section may result in immediate suspension or termination without refund.

5. Service Availability and Changes

We work to provide a reliable Service but do not guarantee that it will be uninterrupted, error-free, or available at all times. Channels, content, features, and pricing may change, be added, or be removed at any time due to factors including third-party availability, technical requirements, or business decisions. Scheduled maintenance and occasional downtime may occur.

6. Intellectual Property

All trademarks, logos, software, and website content provided by us are our property or that of our licensors and are protected by applicable laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to access the Service for personal use only. No other rights are granted.

7. Third-Party Services and Devices

The Service may be used with third-party devices, applications, and networks that we do not control. We are not responsible for the performance, compatibility, or policies of third-party hardware, software, or internet providers. Your use of any third-party product is subject to that provider's terms.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will meet your requirements or be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Optimedia and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from or related to your use of (or inability to use) the Service. Where liability cannot be excluded, our total aggregate liability is limited to the amount you paid for the Service in the three (3) months preceding the event giving rise to the claim.

10. Chargebacks

If you have a billing concern, please contact us first so we can resolve it. Initiating a chargeback or payment dispute without first contacting us may result in immediate suspension or termination of your account. We reserve the right to contest chargebacks we believe to be invalid.

11. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms, engage in fraudulent or abusive conduct, or fail to pay applicable fees. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

12. Indemnification

You agree to indemnify and hold harmless Optimedia and its owners, employees, and affiliates from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the courts located in Ontario, Canada, subject to any mandatory consumer-protection rights available in your jurisdiction.

14. Changes to These Terms

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

If you have questions about these Terms, please contact us through the details provided on our website.