7-Day Money-Back Guarantee

At Optimedia, we are committed to providing our customers with the best possible IPTV experience. That's why we offer a 7-day money-back guarantee on all of our IPTV packages for payments made with credit cards only.

Refund Policy

• If for any reason you are not completely satisfied with our IPTV service within the first 7 days of your subscription, you can request a full refund of your purchase.
• Simply contact our customer support team and let us know that you would like to cancel your subscription and receive a refund.

Eligibility

• The refund request must be made within 7 days of the original purchase date.
• The refund request must be made by the original purchaser of the IPTV package.
• You must provide proof of purchase, such as an order confirmation email or receipt.
• You must have used our IPTV service for less than 7 days.
• You must have not have used any of our add-on services
• E-Transfer and Bitcoin payments are Non-refundable

Refund Processing

Please note that refunds will be processed within 5-7 business days of receiving your request.

Contact Us

We want our customers to be completely satisfied with our IPTV service and we believe that our 7-day money-back guarantee is the best way to ensure that. If you have any questions or concerns about our money-back guarantee policy, please do not hesitate to contact our customer support team.